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Intersection.

Intersection

How might we reduce the stigma of opioid overdose and encourage overdose management of opioid overdose?

UX Design  |  Interaction Design  |  UI Design

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Check out our video below and see how this product works

 

overview

Our mission was to create ideas that raised awareness of opioid overdose risk while reducing the stigma associated with it.

My role:

UX Designer
Interaction Designer
Collaboration with Min Song, 

Solution

Our solution, Intersection, is the digital treatment experience that connects patients with their doctors, their counselors, and their support groups to overcome addiction.

 
Home page

Home page

Patients define their goals which curates their personal treatment

Patients define their goals which curates their personal treatment

Transparent treatment through communication

Intersection allows patients to communicate transparently with their doctors and counselors; counselors collaborate with doctors to give appropriate treatment for the patients. Essentially, Intersection cultivates an intimate space for patients to make a difference by volunteering, mentoring, or taking initiative in addiction policymaking.

 
When first starting out, the patient is greeted with a concierge care team member.

When first starting out, the patient is greeted with a concierge care team member.

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research:
understanding users

Finding the Core groups

Before we created our product, we did extensive research on the opioid overdose epidemic, the groups affected, and current treatment ecosystems. We researched the affected users and their pain points. We explored methodologies of both successful and failed treatments to inform our decisions in crafting treatment experiences. We compiled our findings into the graphic below (Groups Involved). We suggested that in order to help recovering patients, there are many aspects that contribute: themselves, primary physicians, secondary counselors ( addiction counselors), and an encouraging social network. 

Research informs decisions
 

From our research, we focused on groups who abused prescribed opioids—initially intended to relieve pain. We found out that 75% of those suffering from opioid addiction did not start off abusing painkillers. Often, these dosage of pharmaceutical painkillers are too strong and patients are not properly monitored or thoroughly educated on prescription intake. 

 
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Defining the Interaction

Once we defined the core groups, we created the architecture of communications channels between each groups. Each core group has their different needs and values, but all contribute to the health of the patients. 

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Starting the Infrastructure on Paper

We roughly sketched how our product worked for the on-boarding process. This rough sketch set up the architecture of how the product will function. 

 
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Straight to High Fidelity Prototypes

Given the constraint on time, we created hi-fi prototypes of the interface. It was important to visualize and communicate the navigation process.  

 
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